Customer Service Associate (CRP CSA-XV) – Institute of Banking Personnel Selection (IBPS) for Participating Public Sector Banks Recruitment 2026
Institute of Banking Personnel Selection (IBPS) for Participating Public Sector Banks
Last date to apply
21 August 2025
Expired
IBPS invites applications for CRP CSA-XV to fill approximately 10,800+ Customer Service Associate (Clerical) posts across 11 Public Sector Banks nationwide. Candidates need a Graduation degree and local language proficiency. Online registration closed 21-08-2025.
On this page
Customer Service Associate (CRP CSA-XV) – Overview
| Institute of Banking Personnel Selection (IBPS) for Participating Public Sector Banks – Recruitment Overview | |
|---|---|
| Organization | Institute of Banking Personnel Selection (IBPS) for Participating Public Sector Banks |
| Post Name | Customer Service Associate (CRP CSA-XV) |
| Total Vacancies | 10819 Posts |
| Qualification | A Degree (Graduation) in any discipline from a University recognised by the Govt. of India; proficiency in local language of the State/UT applied for; Computer Literacy mandatory |
| Pay Scale | Basic: ₹24050-1340/3-28070-1650/3-33020-2000/4-41020-2340/7-57400-4400/1-61800-2680/1-64480 |
| Job Location | All India (Participating Public Sector Banks across various States/UTs) |
| Apply Mode | Online |
| Last Date to Apply | 21 Aug 2025 (Expired) |
| Official Website | — |
Vacancy Details
| Post Name | Total Posts |
|---|---|
| Customer Service Associate (CRP CSA-XV) | 10819 |
Eligibility Criteria
| Eligibility | |
|---|---|
| Qualification | A Degree (Graduation) in any discipline from a University recognised by the Govt. of India; proficiency in local language of the State/UT applied for; Computer Literacy mandatory |
Application Fee
| Category | Fee Amount |
|---|---|
| SC / ST / PwBD / ESM / DESM | Rs. 175 |
| All Others | Rs. 850 |
📄 Download Notification PDF
⛔ Applications Closed
Selection Process
| Stage | Process |
|---|---|
| Stage 1 | Online Preliminary Examination |
| Stage 2 | Online Main Examination |
| Stage 3 | Local Language Proficiency Test (LLPT) |
| Stage 4 | Provisional Allotment |
Customer Service Associate (CRP CSA-XV) – Complete Details
Educational Qualification
- A Degree (Graduation) in any discipline from a University recognised by the Govt. of India or equivalent qualification recognized by the Central Government
- Proficiency (reading, writing, speaking, understanding) in the specified local language of the State/UT applied for
- Computer Literacy: Certificate/Diploma/Degree in computer operations or Computer/IT as a subject in High School/College
- Ex-Servicemen without civil qualifications: Matriculate with Army Special Certificate of Education (after 15+ years service)
Salary
- Basic Pay: ₹24050-1340/3-28070-1650/3-33020-2000/4-41020-2340/7-57400-4400/1-61800-2680/1-64480
- CSA eligible for allowances & perquisites as per rules of the Participating Bank
Age Limit
- Minimum 20 years, Maximum 28 years (as on 01.08.2025)
- SC/ST relaxation: 5 years
- OBC (Non-Creamy Layer) relaxation: 3 years
- PwBD relaxation: 10 years
- Ex-Servicemen/DESM relaxation: actual military service + 3 years (8 years for DESM SC/ST), max age 50 years
- Widows/Divorced/Legally separated women: age concession up to 35 years (Gen/EWS), 38 years (OBC), 40 years (SC/ST)
Vacancy Details
- Approximately 10,819 posts (indicative) of Customer Service Associate distributed across 11 Participating Banks in all States/UTs of India (State-wise/Bank-wise breakup provided in Annexure I of notification)
- Vacancies are dynamic and subject to actual requirements reported by Participating Banks
Application Fee
- SC/ST/PwBD/ESM/DESM: Rs. 175 (inclusive of GST)
- All others: Rs. 850 (inclusive of GST)
- Payment mode: Online
Selection Process
- Stage 1: Online Preliminary Examination
- Stage 2: Online Main Examination
- Stage 3: Local Language Proficiency Test (LLPT) - qualifying in nature
- Stage 4: Provisional Allotment
How To Apply
- Step 1: Visit official IBPS website www.ibps.in and click on CRP CSA link
- Step 2: Register with basic details to generate Provisional Registration Number and Password
- Step 3: Upload photograph, signature, left thumb impression, hand-written declaration and other documents as per specifications
- Step 4: Pay Application Fee/Intimation Charges online
- Step 5: Submit the application and take a printout for future reference
Important Notes
- Online Registration window: 01-08-2025 to 21-08-2025
- Recruitment done on State/UT-wise basis; candidates can apply for vacancies in only ONE State/UT
- Candidates must be proficient in local language of the State/UT applied for; 10th standard mark sheet in that language exempts from LLPT
- Provisional allotment valid for one year from date of allotment or until fresh allotment, whichever earlier
- Reserve list of approximately 30% of vacancies maintained under each category
- Credit history: candidates must maintain healthy credit score as per Participating Bank policy at time of joining
Important Notes
Age Limit: Minimum 20 years, Maximum 28 years (as on 01.08.2025)
Frequently Asked Questions
The last date to apply for Customer Service Associate (CRP CSA-XV) is 21 August 2025.
Applications are now closed.
A total of 10819 posts are available in this recruitment by Institute of Banking Personnel Selection (IBPS) for Participating Public Sector Banks.
Required qualification: A Degree (Graduation) in any discipline from a University recognised by the Govt. of India; proficiency in local language of the State/UT applied for; Computer Literacy mandatory
Visit the official website of Institute of Banking Personnel Selection (IBPS) for Participating Public Sector Banks to apply for this position.
Get instant job alerts:
💬 WhatsApp Channel
·
✈ Telegram Channel
Disclaimer: Please verify all details from the official notification before applying.
JobCharcha is not responsible for any errors or changes in the official recruitment notification.
Always check the official website for the latest updates.